TRANSFORMATION

Process Optimisation & Digitalisation in Dresden — From Spreadsheets to Measurable Workflows

Document, question and automate business processes. We make existing processes measurable and automate where there is a clear business case.

Process optimisation and digitalisation — image from the Webuniverse website

Typical Starting Point

These are the problems we most often encounter in Dresden businesses — and where we start:

  • Important processes live in people's heads rather than documents.
  • Excel is the de facto system — error-prone and difficult to scale.
  • The tool landscape has grown, and nobody knows what each tool is for.
  • Digitalisation has become an end in itself rather than a means to an end.
Services in Detail

What We Do

Process Mapping

Interviews, shadowing and lightweight BPMN. We make actual processes visible.

Bottleneck Analysis

Where does a process lose time or quality, and how much can be improved?

Workflow Automation

Power Automate, Zapier, Make and n8n. We choose the right tool rather than the trendiest.

Low-Code Apps

Power Apps, Notion, Airtable and Retool. Fast solutions for internal processes.

Data Integration

Between CRM, ERP, accounting, websites and marketing — without permanent isolated solutions.

Adoption

Training, clear responsibilities and KPI tracking. Without measurement, there is no optimisation.

Process

Our Approach

Mapping

Document current processes, interview stakeholders and map data flows.

Analysis

Find bottlenecks, assess effort versus value and identify quick wins.

Pilot

Automate or simplify 1–2 processes and measure the effect.

Rollout

Scale successful pilots, document them and hand over to internal owners.

Review

Quarterly effectiveness reviews and continuous iteration.

Technologies & Methods

Stack

Power AutomatePower AppsZapierMaken8nAirtableNotionDATEV Integrations
FAQ

Frequently Asked Questions About Process Optimisation & Digitalisation in Dresden

Is automation worthwhile for small teams?

Yes. As a rule of thumb, if a process takes at least 2 hours each week and will continue for more than 3 months, automation usually makes sense. We calculate the value rather than automating for its own sake.

Which tools do you use?

We are tool-agnostic. We choose based on the process and environment: Power Automate where Microsoft 365 is standard; Zapier or Make for quick SaaS setups; and self-hosted n8n for privacy-sensitive workflows.

How do we start without taking on too much?

With a 1–2-week sprint focused on a clearly defined process. Together, we set a goal, measure the current state, build the first iteration and measure again. We repeat the approach for other processes.

What if our employees are sceptical about automation?

That is normal. We involve them early, explain the benefit from their perspective — less routine work — and ensure transparency. No rollout behind their backs.

Do you have experience with DATEV integrations?

Yes, typically CSV integrations and document transfer. See our separate DATEV integrations page for details and a typical project process.

Let's apply this to your project.

Describe your starting point in two sentences — we respond within 48 hours on business days with an initial assessment and next steps.

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